Meet Jack Frankie

Our Story

Started by a customer who got tired of guessing.

It Started With a Bag He Couldn't Trust

Jack Frankie never planned to start a kratom company. He was a customer, and a regular one, buying from vendor after vendor like thousands of other Americans.

He kept running into the same problems.
Bags that looked and tasted different from one order to the next. Labels that said almost nothing. "Lab tested" claims with no lab report anywhere to be found.

"I wasn't asking for much," Jack says. "I just wanted to know what was in the bag and where it came from. Most vendors couldn't tell me."

Four People and One Rule

So in 2022 Jack decided to stop complaining and start building. With a team of four in Las Vegas, he founded Jack Botanicals on one simple rule: if we wouldn't buy it ourselves, we don't sell it.

It's his name on every bag. He wanted that name to mean something.

Going to the Source

You can't judge kratom from a desk in Nevada. So Jack went to Southeast Asia himself.

He traveled to Indonesia, number of trips to meet farmers, walk the farms and watch every step: how the leaves are picked, how they're dried and how they're ground. Many farms didn't make the
cut. The ones that did had to show the same care from harvest to packing, every
single time.

That's still how we work. Every farm we buy from is one Jack has checked. 

From the Farm to Your Door

• Sourced from farms Jack has personally visited

• Tested by independent labs, with 9+ tests on every batch and results published online

• Verified by the American Kratom Association, following GMP standards

• Shipped the same day on orders placed before 3 PM PST, Monday to Friday

A Bigger Team. The Same Standard.

Today Jack Botanicals is a team of more than 20 people, handling everything from sourcing and testing to packing and
customer support. The company has grown, but one thing hasn't changed: Jack
still oversees every part of it. "No new strain goes on our site until Jack has approved it."

And when you call us, you talk to a real person on our team, not a bot.

20+ team members · 40+ strains · 9+ lab tests per batch · 8,400+ reviews · 

Our Promise to You

Know where your kratom comes from. See the lab results before you buy. Get it fast. And if you're not happy, our 30-day money-back guarantee has you covered.

"Every bag that leaves here carries my name. I don't take that lightly." — Jack Frankie, Founder

Your Trusted Source for Quality Across the Nation

Jack Botanicals. Based in Las Vegas, our team is dedicated to quality in every batch, with kratom sourced from trusted farmers. At Jack Botanicals, quality isn't just a promise. It's our commitment
to you.

Our Core Values

The rule Jack started with grew into six values that guide everything we do:

1. Continuous improvement. We keep refining our sourcing, testing and service based on what
our customers tell us.

2. Integrity. We source ethically, from farms we've visited, and every product is
exactly what the label says.

3. Real customer service. Real people who respond quickly and actually help. Get in touch any time.

4. Customers first. We listen, we adapt, and we work to earn your next order.

5. Independent lab testing. Every batch is tested by independent laboratories. See our lab results.

6. GMP standards. We follow the Good Manufacturing Practices set by the American
Kratom Association. They're voluntary. We follow them anyway.